Terms of Use
Please read these terms carefully before using our services
Last updated: January 2024
Acceptance of Terms
By accessing this website or engaging our consultation services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.
Description of Services
We provide consultation services to assist individuals with social benefit applications, pension claims, and related matters. Our services include guidance, document preparation assistance, and advice based on current regulations and procedures.
Limitations of Service
Our consultation services are advisory in nature. We do not:
- Make decisions on benefit applications, which remain with relevant government agencies
- Guarantee any specific outcome from applications we assist with
- Provide legal representation in formal proceedings
- Replace the need for qualified legal advice where circumstances require it
Client Responsibilities
When using our services, you agree to:
- Provide accurate and complete information about your circumstances
- Notify us promptly of any changes to your situation that may affect your applications
- Review all documents before submission and confirm their accuracy
- Pay applicable fees for services rendered
Fees and Payment
Service fees are as displayed on our website at the time of booking. Payment is due upon completion of each consultation session unless alternative arrangements have been agreed in writing. We reserve the right to modify our fees, with any changes taking effect for new bookings only.
Cancellation Policy
Consultations may be cancelled or rescheduled with at least 24 hours notice without penalty. Cancellations with less than 24 hours notice may be subject to a cancellation fee of up to 50% of the consultation cost.
Intellectual Property
All content on this website, including text, graphics, logos, and software, is our property or that of our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Website Use
You agree not to:
- Use this website for any unlawful purpose
- Attempt to gain unauthorised access to any part of our systems
- Introduce viruses or other harmful material
- Interfere with the proper functioning of the website
Disclaimer of Warranties
This website and our services are provided on an "as is" basis. While we strive to provide accurate and up-to-date information, we make no warranties regarding the completeness, reliability, or suitability of information for any particular purpose.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or this website. Our total liability for any claim shall not exceed the fees paid for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your breach of these terms or your misuse of our services.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.
Changes to Terms
We may update these terms from time to time. Continued use of our services following any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.
Contact
For questions about these Terms of Use, please contact us at [email protected]